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Terms & Conditions

In using this website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing Maltese Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Privacy Statement :

We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible

Confidentiality:
Client records are regarded as confidential and therefore will not be divulged to any third party, other than  if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

Payments:
We currently have two types of payment. First one is the most popular and secure payment by Paypal. All our customers can pay for their order trough Paypal and accepts all major bank cards. We can also provide you with a Paypal invoice that will be send to your mail to offline orders. Our second type of payment is the cash on delivery. This method is only applicable to residence in Malta only. Even For residence living in Gozo currently this payment is offline but we are working on it to be able to cover both islands. The Cash on delivery works very simple. Place your order press the cash on button. Your order will be send to us and we deliver it to your door step and pay us right there.

Links from this website:
We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Returns :
Returns are accepted within 14 days from date of delivery of Product. Red Tracer shall be entitled to examine any such request for the return or exchange of Products sold to the Purchaser, and shall accept any such return or request for exchange of Products at its sole discretion from time to time.
Where Red Tracer decided to accept any request of any product sold or any exchange of Products, The Purchaser shall be obliged to return the Products at his own cost,intact and complete in their original packaging, duly accompanied by a receipt. A credit note will be issued.




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